Terms & Conditions

Arrival & Departure

Check in times: 14h00 – 18h00

If arriving earlier or later, please advise on (012) 329 6978.

Room to be vacated by 10h00 on the day of departure

On acceptance of the booking, a 50% deposit will be due. The balance of payment is due not later than on the day of check-in.

All bookings are made on the understanding that the accommodation will be available on the date booked unless the owner is unable to provide the accommodation due to circumstances beyond their control (e.g. damage to property). In those circumstances Marianne’s B & B will endeavour to provide alternative accommodation.

If this is either unacceptable or not possible, all monies received from the client will be returned and the client will have no further claim against the owner or the agents. Marianne’s B & B cannot be held responsible for any problems or delays from circumstances beyond their control such as strikes, postal delays or force majeure.

 

Cancellation Policy

7 days prior to check in: Your deposit will be refunded in full.

3-6 days prior to check in: 75% of your deposit will be refunded.

1-2 days prior to check in: 25% of your deposit will be refunded.

On day of check in: 0% of your deposit will be refunded.

Reservations are not confirmed as booked until your deposit reflects on our bank account.

Credit card payments: VISA & MASTERCARD ONLY.

A deposit of 50% is required, the balance to be paid on arrival.

Non-arrival for a booking will be charged in full on the day your booking starts unless you notify us in advance.

Rates are negotiable for longer-stay (2 weeks and longer) guests on request.

All prices are subject to change without prior notice.

We reserve the right to charge for any damage or breakages incurred during your stay.

We will not be held responsible for any loss or damages to your personal belongings

 

During the stay

Additional visitors are not allowed to stay overnight, without the consent of the manager and without payment of an additional fee.

The user should avoid causing noise disturbance between 22h00 and 7h00.

You are welcome to bring your own radio/television but all sources of noise should not cause any disturbance during the stay.

Marianne’s B & B will arrange and monitor an on-site parking space for guests. Guests’s visitors are requested to confirm whether on-site parking is available with the manager on duty.

Damage

All guests are required to conduct themselves with decorum and to use the accommodation in accordance with the instructions issued.

The guest is statutorily liable for the damage caused by him/her or his/her guests to the accommodation or to the items contained therein.

Damage should be communicated to the Manager immediately by the user. The cost of repair or replacement should be reimbursed by the user to Marianne’s B & B immediately upon its first request.

 

Liability

Marianne’s B & B is not liable for loss incurred by the guest or by third parties due to the stay in the accommodation. The guest indemnifies Marianne’s B & B against claims in relation to the above. Marianne’s B & B is not liable for malfunctions in and around the accommodation such as malfunctions of and loss of power and water facilities and technical equipment.

Without prejudice to the provisions in this article, if and insofar as Marianne’s B & B is held liable in court regarding the user agreement, such liability shall always be limited to direct liability and any form of sub sequential loss is excluded. Furthermore, Marianne’s B & B’s liability is also limited to the maximum amount that Marianne’s B & B insurer is willing to pay out in the case in question.

 

Privacy

Marianne’s B & B shall handle all personal details provided or known to it confidentially and shall not disclose these to third parties.

 

Safety and the Environment

On departure the accommodation should be tidy.

Pets are in principle not allowed. This may be departed from in consultation with the owner, and only for a maximum stay of one night.

Smoking is only allowed in designated areas. Open fire is not allowed.

The manager shall provide a key to the room which should be handed in on departure.

 

Applicable law/jurisdiction

These terms and conditions are governed by South African law.

All disputes arising from the user agreement or from these terms and conditions shall be heard by the competent court in the South Africa.